I was looking for a used but fair priced vehicle, the customer service that helped me out and set us up with the vehicles to test drive was really good. He was good at answering all my questions and he got us the best deal that he could.
Excellent customer service. It was my first time dealing with Capital Ford Lincoln and I must say that, I was treated like my business is indeed valued. At the same time, I’m pleased with my purchase.
Irv has helped our family find vehicles before, and there is a reason we all know his name. His style of sales in one of a kind; I felt that he was my second dad - helping me to find a vehicle and guiding me through the process. He had a genuine interest in helping finding a vehicle that would fit my needs. He ensured that I was under no obligation to purchase anything, and I greatly appreciate that.
Easy to work with . Knowledgeable. No pressure sales tactics . Worked with Mirnal and Derek. Would buy again from them. Best price in the province by far.
From the time we entered Capital Ford Lincoln dealership to the time we drove away in our new Ford Escape the customer service we received from Sam, Gage, Joe and Tanya exceeded our expectations and made our experience memorable. Their attention to detail, great communication skills and ready smiles made it even better than expected. It is obvious in the short time we were at your dealership that you hire individuals who are passionate about customer service and go the extra mile for the customer. Because Capital Ford Lincoln really does focus on customer service we will be sending family ...
My son and I were extremely happy with Brady and the team at Capital Ford as they took a whole lot time to explain features of the truck, financing, and service. There was no pressure or additional tactics to persuade the sale. Very professional and great to deal with.
Whoever the lady was on the phone at the Quick Lane at 14:10 today... you hit it out of the park and beat my expectations with your agile and friendly service. You covered my warranty call in 60 seconds flat. Quick Lane indeed. Thank you.
If you have any issues or concerns talk to PK,5 star to him.
Great Service!!!! Sales people are very helpful, especially Cameron. 🙂 I would suggest buying a vehicle here any day. Thank you Capital Ford for a wonderful experience.
Jon Hau was phenomenal and the reason we came to do business at Capital Ford. He did not disappoint! The team members he has help us (Brady and Jilles) were fast, thorough and incredibly helpful. I feel like I made the right decision and was given all of the options and information I needed to make that choice. I would recommend anyone to see this team!