Customer Reviews
Sara is the best salesperson I’ve ever dealt with. From the very first time I contacted her she was honest and helpful. She took special care even after work hours to communicate with me and answer any questions I had. She made the buying experience easy and fun for our family. I will recommend her to everyone I know who is looking for a vehicle too!
I would like to thank my salesman Brett for making the purchase of my Lincoln so easy, quick and fun!
Took my car in with a throttle issue, was told the part would take about a week to come in. Part came in sooner and I had my car back within a week. Service team was quick to get my car in and communicated the entire process thoroughly. Thanks Capital!
I have always had good experiences at Capitol Ford. The service is friendly and helpful. Today Glen from service went above and beyond and was very helpful with my truck. They are trustworthy and thorough and there is no where else I would take my vehicle. I highly recommend.
exceptionally great service expreiance
Great service great people !!!!!
Great dealership with a Awesome group of people working there. From sales to service I recommend them to anyone. If in need of a new or used vehicle just stop in and see Jeff Longley and the team there anytime. Keep up the good work guys. A++
Service dept. does a good job. I have been going here for about 7 years now for repairs and beyond a couple little blips I have been very satisfied with the service. Always nice to deal with and would recommend.
I have purchased 5 new Lincoln's - 3 MKXs and 2 Nautilus's since 2011 and have been totally satisfied with every one and been extremely satisfied with Capital Ford Lincoln. They do an excellent job looking after their customers.
This is our first vehicle purchased from this dealership. Our salesperson Kelly Smith was very knowledgeable and explained everthing to us so well. Darren the finance manager was also great to work with.
Amazing people and place to visit and buy a vehicle. Especially rocky and darren who help me to sell my truck without any problem.
Abbi Gavali is an excellent car dealer. He is so knowledgeable and very personable. He really was excellent. We love our vehicle purchase.
Great vehicle shopping experience, and great service experience.
My favorite place for car TLC.
Had a great experience at Capital Lincoln! Go see Jon, he is very knowledgeable and will get you into the vehicle for you!
Quick efficient service, the staff is compromised of knowledgeable personnel; I definitely recommend.
Sara is amazing to work with. She went over the vehicle from top to bottom and let me know exactly on all hidden features most people wouldn't know about for my Lincoln. Also, was very informative with all my questions. Thanks Sara!!!! I love my Lincoln
I came to Sara looking to purchase a brand new car for the first time, and she was so helpful, being willing to talk me through everything. That can be so scary as a first-time car buyer. What was even more amazing was that she wasn't annoyed at me when I kept changing my mind or new questions came popping up. She was honest, transparent, and always followed up with me on questions I had. And when I decided that buying a car elsewhere was best for me, she was so understanding and congratulated me on finding the best ...
Kristen Rinas is polite and cordial. She is very professional and forthcoming with information about my vehicle at all times. My appointments are always scheduled and done within the designated timeframe. This helps me accurately schedule my other appointments. I must say I have never experienced any negative encounters with any of the capital ford employees, in all the times I have attended this location.
Kristen has always been the best to deal with. She is incredibly courteous and thoughtful, and goes above and beyond to ensure the service on my vehicle is completed timely and without any hassle to me. When she books my car in for service, I always know I will be well looked after thanks to Kristen. She is the best!
Mike was very knowledgeable friendly and helpful and went out of his way to help me
Kristen Rinas is always so friendly and works incredibly hard to make everyone feel welcomed.
Kristen Rinas with Capital Lincoln has always been a pleasure to deal with. Friendly, communicative & knowledgeable. Can’t ask for anyone better!
Very awesome place for service and sales. Had a recall on my vehicle. Very pleased with the service I received from Kirsten Rinas. Thank you
Our experience with Capital Ford and maintenance for our vehicles has been great. We always deal with Kristen Rinas, and her expertise and communication is excellent!
Just bought an F-150 from Capital Ford in Regina. Brady was great to work with, his calm demeanor and low-pressure sales made it an easy and hassle-free experience. Leif made the financing process quick, and he explained everything as we went along. Truck was cleaned before pickup and Brady is ready to provide after-sales support for me if I anything. Overall I would buy here again. Thank you Capital Ford team.
Mike in the Quick Lane always friendly, courteous and knowledgeable, explains everything well and arranges pickup/delivery for me as well! Facility’s always neat and clean.
Went to him a few months back gave him a rough idea what I was looking for and with in a day he had 5 or 6 trucks picked out for me to look at. Taylor was helpful and kept me up to date with every step of the way
Huuuuuuge xxxx. Great to deal with. Awesome guy. Would buy all my vehciles from taylor. He is the best
Great place to get your vehicle serviced, everyone always has a smile on their face
Very educated and works diligently at finding the right vehicle for your needs and not pushing the most expensive vehicles that you dont need.
Taylor is a standup gentleman with an incredible knowledge of vehicles and passion for the industry. I would trust him with my life when on the search for a brand new vehicle.
The dealership was clean and inviting. We had great service and they took care of our concerns.
Taylor is a great worker. He works hard and helps others the best he can. He definitely goes above and beyond.
Taylor is extremely knowledgeable and found us the perfect vehicle for our family! He was very patient in the decision process and looked into every vehicle we seen online!
After a lengthy search for a 2022 Ford Maverick, Syed Naqvi was able to arrange the purchase of this vehicle. I was very impressed with his professionalism and responsiveness, and couldn't be more pleased with the outcome. The same can be said for Jeff and Darren who assisted with the completion of this transaction. I found the overall service at Capital Ford to be very transparent. There were no surprises. Very happy!
Very helpful
Purchased a 2021 Ford Bronco Sport Outer Banks. Syed Naqvi was very good made use feel good about our purchase. He explained the. process and showed us the departments in dealership, introducing us to the people in the various departments.
Great staff and great service!
Kelly is the best !! Actually listened to what I was looking for, kept me within my budget and didn’t try and push anything 😉
Rocky was very spectacular in helping us although he was not our sales person we talked to regarding the ford ranger he still made sure we had good customer experience at their place! Taylor was also with everything! Everyone did an amazing job in doing the best they can especially when we were still there till closing. We will definitely recommend this dealership to family and friends next time!
The protective shield front of my car was coming off. I was worried it would cost me a lot to get it attached or to order a new one. It didn’t cost me as much as I thought. The service was quick and super friendly at the quick lane. This is my to~go place for my car, they provide excellent service.
Capital Ford is the best place to buy a vehicle. The staff are always friendly and very helpful. Purchased my 4th vehicle from Sara, and will be back for the 5th.
I always take my truck to capital ford for serviced and other work that needs to be done. The service guys are always good and always tells you if there is any other problems with the vehicle. My truck will always come there for serviced.
Keil Rudniski went above & beyond to ensure the 4WD in my truck was repaired at the least amount of cost to me. I very much appreciate what he did. Thanks so much from Dino.
I had an issue, I honestly did not think Ford would care let alone do anything. Well I was wrong, they cared and did something without me bothering them every day. They reached out and did something about it which I will be grateful for. Thank you Ford.
Sara Tsang is amazing! She's so down to earth. We felt no pressure from her and wanted to be sure that we had the vehicle we were looking for. It is! We waited six months, it's been a little more than that, to offer this review. Our Ford Tauras Limited is everything Sara sincerely guaranteed. If anyone is looking as a first time, anxious buyer, Sara is the one for you!
Good communication, easy to deal with. Sales staff and finance people were knowledgeable and helpful.
This review is to tout how wonderful Kelly Smith!! She is very sincere, diligent and a consummate progressional. She is a true asset to any organization!! Well done Kelly!! She had me at hello!! Lol
I enjoy the experience from the moment I drive in the reception area,someone looks after you immediately and everyone is friendly.There is a family feeling the shuttle service is great and if you wait for your vehicle you sit in comfort.I can always count on the service to be # 1. Five stars easily.Staff takes the time to answer any questions and explains the work order and cost before they start.Feel 100% at ease with the overall performance.
I love my new car but to me what makes a good deal is definitely the service. Brett was my sale representative and he was amazing. I am very picky when it comes to vehicles, color, interior, etc. He kept pulling vehicles out for me to see until I finally made up my mind. He was super patient and friendly and very informative.
Thank you very much Capital Ford for topping up my tire pressures yesterday with “Winter Air” in that very cold afternoon!
Bought our 2019 ford explorer at capital ford and rocky was the one who assisted us.. He helped us with our purchase, explained everything with regards with our explorer.. He was very accommodating.. Can’t wait for our next purchase..
Thanks to Darcy for handling the leaking coolant issue on my F150 while ensuring the work was covered by the extended warranty package. Darcy was very efficient in getting the part in fast and keeping me well informed during the process. I got the truck back next day. The courtesy shuttle rides didn’t alter my work schedule. Thanks Again!
Always in and out in less then 45 minutes which is perfect as I am a busy entrepreneur running Brickhouse Gym and Gym Star Pro Shop. I really love everything about this place. The service center in general is top notch. Not like the other Ford dealership that always seems to cause a fight. The quick lane staff are pleasant and awesome to deal with. I was in on Saturday Jan. 8th at 7am sharp, the first customer in and they were open promptly ontime and had my F150 in the bay right away. Highly recommended 👌
Abijit help me to select my vehicle and pre-order Within half-hour. like out& about.
Syed and Darren are amazing. They made everything super quick and easy to understand!
Syed and Darren were super helpful and made things quick and easy to understand. I didn't feel like I was being pushed into a decision.
We’ve been dealing with Mirnal for 4 years. We have now made 3 purchases from him and the experience has been great every time. Honest, reliable, and friendly. With Joe helping with the last one, we have the perfect vehicle. Our service experience has been above average also. Kudos to Capital for a great team.
I had a great experience at the dealership. My sales person Brett Holloway was knowledgeable and easy going. Laid back but knew what he was talking about. I didn’t feel any pressure to purchase something if I wasn’t ready. I will be taking my business here going forward with Brett and the Capital Ford team.
Nice and courteous staff, making sure that your questions are answered, and are knowledgeable about the vehicles. Cloudy was very informative about the vehicles, I inquired about, and I bought a truck, and noticed that my remote wasn't working a few days later, and stopped in to see if they could help, and was looked after right away, even though I just popped in. Excellent service, bought a cougar from there a few years back, which is why I thought to come back here.
Always have received top notch service. Interactions with management staff have always created a positive customer experience with consistent professionalism everytime I'm at the dealership. Highly recommend to all.
