Customer Reviews
I was having issues buying a new diesel, at wits end really. The General Manager reached out to me and explained what could be done. He gave me every option possible and laid it out for me. I will definitely look toward Capital Ford in the future when purchasing another new or used vehicle.
Staff are always friendly and accommodating.
I went there to buy a used vehicle. Unfortunately, I didn't get a deal which I was looking for. However, it was a good experience.
Great sales experience I was in and out of there in 25 min. Love my truck and the finance rates were better then in could get at my own bank. Big thanks to Jeff, Brett and the finance dept.
Abbi was a responsive and accommodating representative for this dealership. All questions were answered and very helpful with selection of vehicles. Accommodated my time constraints and always willing to be flexible.
Great service, was given a courtesy vehicle to use. I never felt in the dark, I felt the communication was amazing! Kristen is amazing and kind, and you know you're in good hands when she is taking care of your vehicle. Parts arrived quickly and they did an amazing job keeping the repair costs low while keeping high quality workmanship. I will gladly come back again and again to get work done here.
Great service and delivery delivered vehicle to Manitoba border to avoid COVID restrictions
Sara and team make it really easy to get things done. Spoke to Sara about needing a car for my daughter, week later we had one 🙂
Really appreciate the service received from dealership, I've bought new and used from here and they always make sure to help get what I want and need.
I found the car I wanted and Sara really went out of her way to bring the vehicle to me to test drive. She made the experience of purchasing my first vehicle so comfortable. Such a friendly lady and patient. Darren in finance really helped with finding the best payment options for me and I left completely satisfied with my decision. Awesome service from sales and finance!
Sara nous a accompagné tout le long du processus sans nous mettre de pression-- et on était ravi d'apprendre qu'elle pouvait le faire en français! Elle était connaissante, ouverte, et honnête; je la recommande fortement. Elle a vraiment su enlever tout le stresse d'acheter une voiture! Sara gave us the best experience we've had buying a car. Even though we came back time and time again, she offered us support, knowledge and no pressure while we decided. Great customer service!
Always excellent service from the truck shop team, Chris and Kiel. Very knowledgeable and always try to help the customer out.
Nick is young and still learning but he was very honest and helpful in the decision to purchase my new Edge. Go see Nick today
Sara is so easy to talk to. She found me several options and kept me posted over several weeks of me debating. I had a few options but the service won me here
Took my truck in for an unscheduled oil change. Great work as always, took a little longer than they expected it to but they were good about it and made up for it.
In no time at all, Kelly found me the perfect SUV to meet my needs. Service was prompt and she answered all my questions. Another great Ford experience!
This was the best experience I’ve ever had while buying a car. I was respected, listened to and no hard sales tactics. So pleasant.
Sara was amazing to work with beyond friendly and met my needs at every corner ! I appreciate all the help received here! Brittany worked very hard to and I appreciate it!
Excellent no pressure atmosphere, Sara was great to deal with and I am very happy with my purchase! Would come here again when needing another vehicle.
Brett and Darren were amazing to deal with. Super friendly, knowledgeable and made the whole experience beyond easy. Brett was quick to reply to all of our questions and never left us hanging. We arrived later in the day and Darren stayed late to get all the paper work in order. For future purchases we will be calling Brett again. Thanks for the great service.
Miguel and Darren were great to work with. Very friendly, we are very satisfied with the level of service we received . Will recommend family and friends
Really good transaction! Will definitely use Capitol Ford again. Kelly smith was easy to deal with and was very professional! Darren was great too! Will definitely be back!
Best experience Brett and Leif went above and beyond I have already passed their cards to my friends this is the third vehicle I have purchased from them!!
We were very satisfied with Reid and Capital Ford. They made buying from that dealership a pleasure. Reid is knowledgeable, courteous, and prompt with replies to our queries.
Napoleon was a wonderful sales person. He showed me such respect and acceptance. He explained everything about the car and he answered all my questions.
super great car dealer agent! he is very professional. everything was perfect. great service. i am extremely happy and satisfied with my purchase. thank you
Was a great experience Brett located and brought in a vehicle for us and the process was seamless.
the service I received was great from finding the price on my trade in to the friendly greeting when I came in.... thanks to the staff for finding me a great suv that meets my needs
I was very pleased with the way that I was treated. I got e great price fo my 2020 Ford Edge. Brady did a good job in showing me everthing I needed to know about all the options on this vehicle. All my questions were answered to my satisfactio.
It was a pleasure dealing with Abbi. He was professional and went the extra mile in having the vehicles ready for me to test drive.
The staff I dealt with were excellent and understood needs. They exceeded my high expectations while making me feel like part of their “family”. I recommend this dealer to anyone thinking of purchasing a vehicle.
Great place to shop for a vehicle. Brady went out of his way to help me out My Truck broke down the day I was looking to buy He made it possible for me to use the car until the truck was repaired what a great way to test drive a car Thank you Brady.also i want to mention the service department for the great work they did repairing the truck Thank you.
Great customer service excellent to deal with very professional and go the extra mile for there customers. Darin was very helpful. Thanks for the help
It was a pleasure dealing with Rocky. He answered all my questions, and emails promptly. The vehicle was ready for pick up as promised, and he was very helpful , and made sure we were looked after. I was one of the best car buying experiences I've had.
I am very happy with the level of customer care I received from Napoleon and Brittany. Kind, caring, willing to go that extra mile! Thank you!
Fantastic service in and out, job well done.
Exceptional service, great selections of products and this place has become my goto for purchasing a vehicle. Abby has been a great customer service representative and is very reliable!
Was out looking for tires for my Jeep and got a really good quote. Better than both my dealership and the tire shop, and the wheel alignment was cheaper too. Great fast service, booking was fast and simple over the phone. And when I arrived for my appointment everything was handled promptly and I was even given a ride to and from my home!
Brett was awesome to work with. He really listened to what I was saying about the type of vehicle I was looking for. He was very professional, knowledgeable and honest and I would not hesitate to send others I know to Brett to purchase a vehicle. Brett was also extremely helpful after I purchased the vehicle. When I picked it up he walked through all the features in the vehicle and made sure I was comfortable with it all.
This is the second vehicle we have purchased with Brett at Capital Ford and it definitely will not be our last. Very professional, honest, reasonable and accomodating.
Brady worked hard with others to help me get the vehicle I needed for my life and needs. They all helped to get me a vehicle I could afford.
Rocky is very helpful and knowledgeable in picking the right vehicle for our family and would recommend anybody who is looking to buy a vehicle to your Dealership.
Thank you to Tyrrell and the staff at capital ford quicklane for the awesome service today you guys rock.🤘
Quick and friendly service.
We have always taken our Motorhome there. The people are great. The are personable, fast, and good at what they do. The prices are very competitive. It is always nice to see them.
Kelly and her team were absolutely incredible, they actually listened to my concerns and got me into something I never imagined owning, hands down best experience!
Rocky was extremely accomodating and answered every questions we have. He explained every feature of the truck we purchased and made a comparison on what we stand to gain as opposed to our old vehicle. He keeps in touch even after the purchase, which saves me the time to call him in case we still have some questions. Leif was more than amazing in helping us complete the purchase. When he called me the next day, he didn't have a good news for me. Just kidding Leif. In fact, it was a great news for our family, especially my ...
Thank you Leif and Rocky for making it happen. Excellent overall service. My wife is very happy with her new truck. Happy wife, happy life 😁
Darshan Patel & Mrinal , Best Car dealer Specialist we ever dealt with he provided above and beyond excellent service. Very Professional approach & 100% guaranteed customer satisfaction.
This was my first time buying a vehicle from Capital Ford and definitely won't be the last time. The sales staff were excellent, the pricing for the vehicle I wanted was great, and the trade-in they gave me was perfect. There were a few items for the service department to check, and it came through without any problems. The replacement vehicle they gave me to use while mine was in the shop was just right for my needs, and was brought right to my door. I'll be sure to recommend Capital to all my friends, and family members...
captial ford employees are honest and hard working for customer satisfaction and I am really very much satisfied with my new car, thank you very much.
The team at Capital Ford Lincoln are amazing. Very helpful and patient. Would definitely recommend them to anyone in the market for a new or used vehicle.
My experience at capital was quick and easy. Brady was helpful, and the process was very much to the point, no funny business. I am very happy with my vehicle.
Their service advisors are very quick and helpful and get you out quickly. Thank you for appreciating our time and keeping your appoints on schedule. Greatly appreciated that your dealership has my vehicle or shuttle at the time promised.
My Experience with your Sales team is excellent. Mostly with Abhijit Gavali, very friendly and helped me to choose correct vehicle. Great communication with him Good Service provider. Very friendly experience with Pratik Patel help me to understand Finance from Bank. All staffs are friendly and supportive to choose Vehicle. Thank you Abhijit and Pratik Patel.
My experience was great as always. I am loyal to Capital because the entire team provides exceptional service -from sales, to finance to the service department. They make buying a car easy and fun! Brett Holloway is patient, helpful and goes the extra mile. Wonderful experience.
Sara is a wonderful sales lady to deal with. Buying a car is not a small thing and she made it easy and comfortable. She took the time to explain the features of the car to me and made all the arrangements for me to take the car home on the same day! Thanks so much Sara! Brittany was also awesome to work with. She made the financing process stress free and easy! Thanks so much Brittany!
My experience here was fabulous! Everyone was super friendly and helpful!! My sales guy Joe even took the time to show me all the new features of my vehicle, how to use them and even took me for a tour around the dealership. My finance guy Darren was thorough and had a great attitude. He got me a great rate and kept my payments reasonable. The dealership itself was very nice and very clean. The outside lot on the other hand could use some work with the parking of the line up, the snow removal and the organization of the ...
Brett Holloway was so patient with me. Knew everything about the vehicle, gave me 1 hr plus training, told me to keep list of what I can't figure out and call him if need. Brett has called to check up on things and offered to book me into another training. Going from a zippy crank windows no power 'o6 matrix to a zippier power everything Escape was nerve wracking to say the least. Brett helped immensely. Will and have referred a few times now.
Thankyou Brady and Capital Ford Lincoln for selling me a great quality vehicle at a reasonable price. Brady your assistance in the process is appreciated.
Jay was helpful, respectful and very knowledgeable about the vehicle I was looking at. Appreciated the COVID measures in place. It was a great experience.
Fantastic experience! We would highly recommend this dealership. Everything was top notch. Deal was done by phone and everything was as stated. Thanks for the wonderful car buying experience!
I can't believe how easy it was to deal with them. I started with an internet chat and was put in touch with Brett Holloway. I showed up the next day and he had a couple cars ready for me and had the whole transaction done in less than an hour! I would recommend Capital Ford to anyone looking for a vehicle!
A friend of mine suggested that I should get a Ford six years ago, after always owning GMC or Toyota, I’ve forever been against Ford trucks. But I’ve never actually owned one, so it was time for a change. So I bought my first Ford F150 from Capital Ford. Since then I have owned six Ford trucks and my entire business runs only on Ford. We are still purchasing from the same sales manager “Joe U” and we’ve had incredible service from the moment I became a Capital Ford customer.
My wife and I bought a new Ford f150 at capital. We had a great experience with Sara and Jeff, always a pleasure to deal with the both of them. Always helpful, always have the answers to your questions. Would go back to see Sara any time. If anyone wants an awesome easy experience with buying a great truck or car go see Sara at capital Ford 👍
I purchased first car of my life and Jay gave a great deal. I looked over many other dealerships but none of them could match the price I had received. It was exceptionaly great experience.
Great service! But had issues with the car right after I got it. However rocky was with me helping the whole time! Thanks Great work
Carter Armstrong responded to my interest in a 2013 Matrix that I found on Marketplace. He answered my MANY daily questions in a timely manner for a week before I made the drive from Saskatoon to buy the car. He was knowledgeable but didn’t pretend to know it all, and found answers quickly when necessary. He was polite and patient and made the whole process of buying this car easy. He went above and beyond with customer service and I would recommend asking for him if you want a new car (or used car!).
Carter Armstrong responded to my interest in a 2013 Matrix that I found on Marketplace. He answered my MANY daily questions in a timely manner for a week before I made the drive from Saskatoon to buy the car. He was knowledgeable but didn’t pretend to know it all, and found answers quickly when necessary. He was polite and patient and made the whole process of buying this car easy. He went above and beyond with customer service and I would recommend asking for him if you want a new car (or used car!).
Carter Armstrong responded to my interest in a 2013 Matrix that I found on Marketplace. He answered my MANY daily questions in a timely manner for a week before I made the drive from Saskatoon to buy the car. He was knowledgeable but didn’t pretend to know it all, and found answers quickly when necessary. He was polite and patient and made the whole process of buying this car easy. He went above and beyond with customer service and I would recommend asking for him if you want a new car (or used car!).
Sara was patient with us when we couldn’t decide, and did her best to give us all the information on the vehicles we were looking at. Would recommend her to family and friends.
Tanya was great very heplful and considerate,Great service from her she goes all the way and makes sure you leave happy and well informed
Friendly, careful, helpful.. that is all I can say about Abbi. My friend got his Pilot 2016 Touring the day before. Thanks Abbi Tien Ho
We appreciated both Jeff Longley and Brett Holloway in their helpfulness, consideration and kindness throughout the process of buying the car. Brett went over each function with us in the car and set up the remote start for us. It was great to have all the experience at our own home. Thank you!,
Great service, Brett was helpful and made the process seamless. Leif made the financing process easy and stress free. Wouldn't hesitate to recommend to family or friends.
I had a great experience working with Sara. She was kind, knowledgeable and effective in delivering good service. 100% recommend her to any and all!!
Much respect to Carter and the way that I was treated, he went over and beyond his job duties to make sure that i was well informed and offered to answer any follow up questions. I appreciate his kindness and his customer service was excellent! Thank you Carter.
very friendly staff and very helpful in getting my new to me car very happy with the service I received worth it 👍😄
Sam was fantastic throughout the whole process. Not only that, but multiple follow ups after the fact - this wasn't just a "one and done". I didn't feel pushed into anything at any time. The whole thing was a conversation - never did I feel like it was a sales pitch which is crazy important to me. Really knowledgeable and a great personality. I was referred to Sam by a co-worker, and am super fortunate for that. Anyone looking for a new vehicle, I'll definitely be trying to send them Sam's way because of ...
I was pretty skeptical walking into ford after a horrible experience 8 years ago...thankfully this purchase was far better. The 1 problem there was was taken care of in seconds thanks to Napoleon Finance was awesome to work with her bubbly attitude took away from the strain of that bill we never want to see as customers 🙂 Thanks man!
It was great to deal with Nepolian and capital ford. Would refer my friends if they found their requires vehicle on capital‘s website. Thanks!
Everyone was very kind and patient with helping me. I didn’t feel pushed or rushed to decide on choosing my vehicle. I felt appreciated and it was very insightful with the questions I asked were answered right away. I enjoyed my time car shopping. Thank you!
Friendly and very accommodating. Knowlegable, trusting and honest. Bent over backwards to ensure my experience would be amazing. I look forward to further interactions in the future.
Sara was fantastic to deal with! This was my first time buying a car from a dealership on my own and she made me feel very comfortable - she answered all my questions, provided extra information and walked me through the process at the pace I needed (I was actually in quite a rush!). She even had my car ready earlier than promised and I never felt pressured to take any extra add-ons or rush my decision.
Carter was extremely helpful. He listened to what we wanted and found the vehicle to meet our needs. He made the whole experience very pleasant.
I want to say that I had a great experience with Sara. She was calm, easy going and listen to what I wanted and needed in a new SUV and guided me with ease.
We did our initial inquiry over the phone. We were called back right away. Abbi answered all our questions. Everyone was knowledgeable, helpful and friendly. Good overall experience. Always great service with Bruce Axelson
This is the best dealership I have ever seen. I bought 2 cars from here for myself. Also, I recommended to my 15-20 friends to buy cars from capital ford, and they bought it. And they liked it too.
Joe was very accommodating and knowledgeable about the vehicle. Went above and beyond to make our sales experience enjoyable and easy. I have no problem recommending Joe and Capital.
Friendly staff. Easy to access in and easy to communicate with any person. Great price and excellent service. Great pricing and service. Service department was quick
This was our first visit to Capital Ford. Sara was very friendly and helpful. She went above and beyond to help us find our vehicle and we would definitely recommend her to family and friends.
Quick service kind people.
We are a long term customer at Capital Ford and have always been very appreciative of the excellence in customer relations, auto products and service. That is why we keep coming back.
Excellent and quick service - car was ready with no hassle. No upselling or pushing on warranties which was nice. Thanks for the car, she will enjoy!
